laundrette windsor uk

Privacy Policy

The website www.washwindsor.co.uk is owned and operated by Wash Windsor Ltd a UK registered company whose registered office and companies house number is as follows:

Name & Registered Office: WASH WINDSOR LIMITED
56 ALMA ROAD WINDSOR BERKSHIRE SL4 3HA
Company No. 07876689

We take your privacy seriously and do not share your personal information with third parties except for the legitimate purpose of running our business. When you use this website this policy covers any data collected by us and provided by you in using the website. For the purposes of the applicable Data Protection laws, specifically GDPR (General Data Protection regulation) that came into force on 25th May 2018, we set out here how we collect, store and use your data and how we protect your privacy.

Wash Windsor Ltd is the “Data Controller” and all requests for information relating to GDPR and how your data is used or stored can be directed to Wash Windsor Ltd, 300 Dedworth Road, Windsor, Berkshire SL4 4JR or by email to nigel@washwindsor.co.uk

The Type of Data Collected:

Your name
Your contact details such as email address and / or telephone number
IP Address (collected automatically by website services such as Google Analytics)
Browser Type and version (collected automatically by website services such as Google Analytics)
Operating System

How we collect Data

We store data electronically on our internal system in order to process your order and to contact you to notify you when it is ready for collection. If you give us your name and contact details you are giving us permission to contact you for the purpose of the legitimate running of our business.

Use of Data

We use your data for internal book-keeping and these details may be passed to our account / tax advisor or the HMRC in accordance with the law. We may contact you to keep you informed of other products or services that may be of interest to you but you may opt out of these at any time. When you engage with us in order to receive our services the legal basis for the processing of your data is the performance of a contract with you to provide such services.

Who we share Data with

Employees, agents, and / or professional advisors eg accountants and to identify items that you have requested to be cleaned or ironed by us Third party dry cleaners that we use to handle your garments and to ensure the right items come back to us so that we can hand them back to you Third party service providers – we use Text Marketer to send and receive SMS notifications when your items are ready for collection – their privacy policy is here: https://www.textmarketer.co.uk/pdfebooks/Text_Marketer_Privacy_Policy.pdf

Relevant Authorities – for the prevention of crime / disorder or the payment of taxes as relevant Keeping your Data secure We use password protected systems and trained staff to ensure your data is kept secure Systems are kept in a locked room overnight and have current antivirus and firewalls active to prevent / reduce the possibility of data being hacked

Data Retention

Except where required by law, we will only keep your data on our systems for a period necessary to fulfil our obligations to you in supplying you with our services or until you make a request for data to be deleted. Data that is deleted may still be archived and stored for our legal obligation to HMRC’s business record keeping policies

Your Rights to your Data

You have the right to request access to copy of your data, amendment, erasure, or to limit the way we use it ie to opt out of marketing or social media integration Please make requests to nigel@washwindsor.co.uk You can also contact the Information Commissioner’s Office (ICO) if you are not happy with the way your data is handled by us https://ico.org.uk We may at any time sell the business in which case we may disclose your data to a purchaser however we will always take steps to ensure your privacy is protected

Website Cookies

We may occasionally use analytical cookies to see how many users visit our website and their use of our site. These are anonymous and help us to improve our website, services and offerings. You can choose to disable cookies in your browser if you so wish You may not transfer any of your rights under this policy to any other person or organisation.

Wash Windsor Ltd may change this privacy policy as deemed necessary – this will be uploaded to our website as soon as it comes into force.

Wash Windsor Ltd is located at 300 Dedworth Road, Windsor SL4 4JR – contact us either in writing by post or by email to nigel@washwindsor.co.uk

policy updated: May 2018

 

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